Well, it isn't even difficult, but they want to know what situations you have been in that you had a customer with a problem and how you handled that problem.
Reservation Agent Interview Questions
670 reservation agent interview questions shared by candidates
they will ask you about the capitals of some countries and what are your greatest strength and weaknesses
Why do you want to work at a spa?
Are you comfortable being around high class, sometimes stuck up (don't remember the actual word they used but they eluded to that), clients?
Why Oberoi Hotels, Future Plans, Hotel Industry specific questions (reservations and revenue related)
About myself and the background.
Tell me about yourself.
Do you like to be critique while you are working? If not do you have another way of trying to grade how well you do at your job.
Qu'est-ce ce poste pourrait vous apporter ?
What would you consider your biggest weakness?
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