What does customer service mean to you?
Reservation Agent Interview Questions
670 reservation agent interview questions shared by candidates
Why do you believe you will be a good supervisor?
Describe a time when you had a difficult customer and how did you handle the situation?
Where do you see your self in 5 years?
There were normal questions regarding customers. Like how would you handle a difficult customer?
Explain how you handled a difficult situation.
They ask some travel trivia so they know you have a general idea of where things are. This is VERY important when on the job so I understand why they ask this.
Why are you a fit for this job?
Why do you want to work for Hilton Worldwide?
Describe a time you had to come up with a new solution to something and it failed. Tell me what it was, why it failed, and what you did as a result.
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