what do you think is the role of CSR like more of sales or customer service?
Representante Del Cliente Interview Questions
91,867 representante del cliente interview questions shared by candidates
Regular interview. Describe yourself, what do you see yourself in next 5 years? How do you know about CSR? Why should we hire you and etc. No particular hard questions. And "sell me this pen"
what you think is important for the position?
O que você sabe sobre a empresa?
sell me this pen
Scenario questions, typing test, phone assessment of role playing that tests the level of customer service, and a computer test that tests the ability to multitask and navigate screens while handling a call
How would you deal with than upset customer?
How would you upsell a product.
Apresentação pessoal, profissional e acadêmica
There wasn't anything difficult that I was asked. The whole thing was over in about 5 minutes.
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