You get a call from a customer that sees a lower energy rate from a competitor and is demanding for the same or lower rate. What would you do?
Remote Technical Support Interview Questions
4,290 remote technical support interview questions shared by candidates
How does my skills make me a good fit for the job !
Tell me about yourself and what you did in your last role.
How do you relate to the core values?
Now here are the 3 eSkill exams: Computer Skills, Customer Service from Home, Typing Test-Audio. Now the "Typing Test-Audio" one you need to really watch out for. This is the one where they try to make it hard. They want you to type what this person is saying via an audio clip. But they get someone with a heavy accent and saying words that you have never typed in your life let alone hear someone with a heavy accent even say before. I understand that there will be people in a call center that have accents but come on, at least allow one re-take or something. The test is timed and if you make any kind of mistake or try to correct your errors you will fail. I found myself rewinding the audio clip trying to make out what was said while the timer was ticking. Also something to note, there is also a straight up "Typing test" where you type a paragraph until the timer runs out. No matter how fast you type that, you will fail the entire interview if you fail the "Typing Test-Audio" test.
Tell me about a time you went above and beyond.
. Basic behavioral interview questions time tell me about a time when you dealt with an upset customer
some questions regarding myself（country, available hours); a grammar test; a IQ test and a PPT design test, last it asked me to provide three of my ppt designs
Where do you see yourself in five years? How do you approach big projects?
Easy HR interview questions that they were making a big deal out of. Why do you want to work here, etc.
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