Remote Technical Support Interview Questions

2,582 remote technical support interview questions shared by candidates

Tell me about yourself? What is your greatest strength and how does it relate to this position? Can you describe a challenge you've faced at work and how you overcame it? Why do you want to work for this company? Where do you see yourself in five years?:
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Remote Technical Support

Interviewed at Alfen

3.6
Nov 6, 2023

Tell me about yourself? What is your greatest strength and how does it relate to this position? Can you describe a challenge you've faced at work and how you overcame it? Why do you want to work for this company? Where do you see yourself in five years?:

Interviewer did a role play scenario where I was the tech and he was the customer. It was really laid back and not stressful. Customer states he has a red x on the wifi icon on a windows 7 laptop. I tell him to go to network connections and enable wifi adaptor.
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Remote Support Tech RST

Interviewed at Support.com

3
Apr 12, 2016

Interviewer did a role play scenario where I was the tech and he was the customer. It was really laid back and not stressful. Customer states he has a red x on the wifi icon on a windows 7 laptop. I tell him to go to network connections and enable wifi adaptor.

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