The technical challenge was actually a little fun. You are given various troubleshooting scenarios and are left to get oriented in the software and solve the client's problem.
Remote Interview Questions
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Why I wanted to work for sitel.
How would you respond to an older person who cannot read the small print on a mailing?
Was asked If I knew the difference between a bank and a credit union.
What would be the first thing you would try if someone had no internet access
how i dealt with customer issues
Do you know what a router is.
What are your expectations of day to day functions
Engineering related
Can you regurgitate a script?
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