They really just gave me the run down of the job, the pay etc. took about 10 min
Remote Customer Service Representative Interview Questions
455 remote customer service representative interview questions shared by candidates
How would I handle a difficult customer?
Provide the number of new policies written each month at my prior position
How would you handle a difficult customer interaction?
Name a time you had to deal with a unhappy customer, what did you do to make it right?
Name a time when you were faced with a difficult task and how did you handle it?
I Haven’t done it yet.
Why do you want a career different from your previous one?
Most were common interview questions like tell me your story, why you would think you're a good fit etc. I think there was one where I felt like I fumbled but I don't remember the question now.
Tell about a time that you had to set goals for yourself, how did you motivate and monitor progress?
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