Tell me about yourself and your background. Why are you interested in insurance/financial services? Do you have sales or customer service experience?
Professional Services Interview Questions
1,847 professional services interview questions shared by candidates
How familiar are you with taxes?
Not difficult. Ask about how to deal with an irate customer or if you've ever had to deal with one. Just be positive, smile, and don't be nervous. Also asked what my major in college was and what I want to do after college.
They asked about the customer service experience
Tell me about a time you had a stressful work situation and how did you resolve it?
why are you leaving your current position?
Describe your approach to customer service- what are two or three things you strive for when you are assisting a client?
Do you have weekend and evening availability?
Give me a time when you went above and beyond your role to help out a co-worker?
Tell me a time when you worked in a fast paced environment for an extended period of time and how do you deal with that?
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