Product Support Interview Questions

2,237 product support interview questions shared by candidates

These were the questions I had to reply to via a word doc: 1. Get to know more about Subsplash by exploring our website and downloading one of our apps (search Subsplash in an app store). What excites you about working on our team after learning more about our culture and the products we create? 2. Let's pretend a customer reached out to you as a Support agent; they want to know how to change the background image on their MacBook to a picture of Seattle. Write instructions on how to do this as if you were working with a real customer. 3. What traits or skills do you have that you think will be an advantage to you and the team in driving growth through a support role? 4. This position requires weekend work. Are you comfortable working a Saturday - Wednesday schedule?
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Product Support Specialist

Interviewed at Subsplash

4.5
Jul 11, 2023

These were the questions I had to reply to via a word doc: 1. Get to know more about Subsplash by exploring our website and downloading one of our apps (search Subsplash in an app store). What excites you about working on our team after learning more about our culture and the products we create? 2. Let's pretend a customer reached out to you as a Support agent; they want to know how to change the background image on their MacBook to a picture of Seattle. Write instructions on how to do this as if you were working with a real customer. 3. What traits or skills do you have that you think will be an advantage to you and the team in driving growth through a support role? 4. This position requires weekend work. Are you comfortable working a Saturday - Wednesday schedule?

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