What's a mistake you've made? What qualities do you want in a leader? What kind of candy bar would you be? (which threw me at first but ended up being one of my favorite questions, it really makes you think and they can see your personality)
Product Support Interview Questions
2,239 product support interview questions shared by candidates
Asked standard questions for dealing with customers and situations
What do you do when you don't know the answer to something?
difference betwen local and remote networks
Customer service experience related question Problem solving? Multi-task question?
Can you tell us your approach to dealing with situations and issues which might have to be escalated due to user sentiment or what appears to be a high impact platform issue?
What would you do if a client or customer called and was frustrated with their experience?
Describe an app you use like you would to someone unfamiliar with it.
Last round founder's fit interview had some toughies -- "what's a popular opinion you don't agree with?"
Q: Tell me about a time you had to had to deliver bad news to a customer?
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