They only asked situational questions and my manager had made up his own. An item is on sale for $.99 and is usually $2.50. A customer picks it up and before they ring out, they decide they don't want it anymore. They place it in a spot that says it's $.39. That customer pays and leaves the store. The next customer in line sees the product that is usually $2.50 to $.39 and goes "wow! what a great deal!" They pick it up and bring it to you. You scan it, ring it up, and the total comes out to $1.07 with tax. The person says "no, this was $.39" And you follow them to where they found it and see it was in the wrong spot. You explain to them that someone must have left it there on accident but the customer refuses to pay the $1. As this is going on your line has grown to 5 people. As an associate, you aren't allowed to make any price changes unless you have the manager's approval. So you call over the manager and she says "i'm too busy, handle it yourself." And by this time your line has grown to 20 people.
