if you qualify for the job
Passenger Service Agent Interview Questions
750 passenger service agent interview questions shared by candidates
What do you want to do in the future?
Tell me something about yourself.
What did you learn in college?
Why do you think you are good for this position?
Are you willing to work overnights
General questions asked: - give an introduction of yourself - why do you want to work in SIA - do you have any experience in front line customer service - what do you think is the most important attribute to have for a job like this etc mostly common interview questions, nothing too difficult one tricky question was, if you were to promote SIA to a passenger, what would you say? I talked about the branding of SIA, the rigourous selection criteria for its staff and air crew and the professional image projected by SIA staff that I have personally seen at the airport.
Tell me about a time you deal with a difficult customer
Tell me a time you made a customer happy, how would you deal with difficult customers, describe a time you worked as a team to solve a problem
what is your knowledge about menzies
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