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Participant Services Representative Interview Questions

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77 participant services representative interview questions shared by candidates

Give me an example of a time when something you tried to accomplish And failed. Tell me about a recent situation in which you had to deal with a very upset customer or coworker. Give me an example of a time when you used your fact-finding skills to solve a problem.
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Participant Services Representative

Interviewed at Mercer

3.7★
Aug 1, 2013

Give me an example of a time when something you tried to accomplish And failed. Tell me about a recent situation in which you had to deal with a very upset customer or coworker. Give me an example of a time when you used your fact-finding skills to solve a problem.

Phone interview questions: Why Schwab? What relevant work/school experience makes you an ideal candidate? Time when you prepared, but failed and results? When did you do something that you were not familiar with in a group setting? How did you get that position? In person interview questions: Tell me about a time in a school project that one or more of your team members dropped out? (Spent 15 minutes on this question) We get calls from doctors, assembly line workers, managers, etc...How would you handle calls from the varying customers? and relate it to previous work experience.
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Intern - Participant Services

Interviewed at Charles Schwab

3.7★
Jan 29, 2015

Phone interview questions: Why Schwab? What relevant work/school experience makes you an ideal candidate? Time when you prepared, but failed and results? When did you do something that you were not familiar with in a group setting? How did you get that position? In person interview questions: Tell me about a time in a school project that one or more of your team members dropped out? (Spent 15 minutes on this question) We get calls from doctors, assembly line workers, managers, etc...How would you handle calls from the varying customers? and relate it to previous work experience.

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