How would you handle a situation where a customer was upset but it was there fault?
Part Time Teller Interview Questions
822 part time teller interview questions shared by candidates
name one time you went above and beyond customers.
I don't really remember. At each interview I was asked to tell about a time that I set a sales goal for myself that I exceeded. I really did not expect so many sales related questions, but once I actually started the job it became very clear. This job is almost entirely sales.
Have you ever had to upsell anything?
Are you comfortable promoting products that help customers?
What are the duties in my current position and how can they be useful for the position being applied for?
When you dealt with sales goals in a previous position, what was our approach to meet quota?
What was the best / worst sales experience you have had
How your friends describe you?
Not difficult at all. Past experience in customer service and sales. Why Citibank? Why teller? Responsibilities of a teller? Future goals? How will you sell a credit card to a prospective customer?- Role play How important are sales to you? From your past experience, which traits/habits would you like to continue to continue and which ones would you like to change? What does integrity mean to you? Why should we select you over everyone else? What does motivation mean to you? It ended with a casual chat where I was asked more about myself in personal life like hobbies and things I like to do after work? The manager was extremely professional and excellent in her approach with me. Looking forward to get an offer from Citibank by next week.
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