How has your previous experience helped prepare you for this position?
Office Claims Representative Interview Questions
30 office claims representative interview questions shared by candidates
Farmers likes to use "behavior based interviews" so basically you'll be judged on how well you can BS.
Question: As the owner of a refrigerator company, you take great pride in the refrigerator products produced and sold to your customers. Customer service is the number one priority. A customer contacted you and advised you that after thirteen months, the refrigerator you sold them no longer works. Your company provides a one-year warranty for parts and labor. What would be your process in handling the customer’s complaint?
What are you better at than anyone else?
Competency based interview -use previous examples from employment - but watch for the trick questions !!
Mostly behavioral, but last interviewer of the day asked 2 brainteasers.
What has been your biggest accomplishment so far?
Why would I like to come back?
What is something you dislike about your current or previous position.
All the behavioral questions are pretty straight forward, but to prepare, you should think about times where you demonstrated leadership, dealt with hard clients, solved a difficult problem.
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