The 2nd technical interview was done by an engineer in the TAC which didn't make sense. You will be shown a packet capture from Wireshark and then have to interpret what problem you see.
Member Services Interview Questions
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Technical interview was taken by one of the best technical resource in Fortinate PSE. 1. Difference between EBGP and IBGP 2. PKI 3. Cryptography 4. Digital Certs 5. Switching 6. Routing 7. Basic Networking 8. VLANS 9. 802.1Q Tagging and many more
tell me about the big CSR issues a company would face. (she left the industry/actual specific company choice up to me. i answered for a standard financial services industry as she had experience working with banks)
When you are doing your psychometrics- you will be asked to do a management segment with "put yourself in this place" scenarios.
What do we do at GLG?
Are you awesome at what you do? Is there anyone better?
"Everyone makes mistakes, what's a mistake you've made and how did you deal with it?"
If money were no object, what would your dream job be?
what would you tell a guest if their child doesn't reach the height requirement
What is customer service?
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