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Manager Workforce Management Interview Questions
17 manager workforce management interview questions shared by candidates
Mixed feeling about this interview. I later found out that the role had been open for some time and that the director was having to juggle multiple jobs. The screening interview by HR was conducted well and primed me for an interview with the hiring manager who I got on well with. The last stage was travelling to Waterloo from Toronto for an onsite interview with the VP for 45 minutes. The VP was disengaged, took a call in the interview and had a hard stop so he could leave work to go to a party. I had to follow up multiple times for status updates and received a call from HR saying I ddn't get the job. I interviewed well with the hiring manager hence why I got to the 3rd round, Iwas the most experienced, but they were going with another candidate, so it looks like the VP made the final decision even after he said the hiring manager would make the decision. So a lengthy waste of time and money.
Each level asked technical questions.
1. Tell us about a time when you had to convince someone of something... 2. Describe a situation in which you demonstrated (insert characteristic)
Every interview question was rooted in Workforce Management philosophy, namely, my experiences with: -Top down staffing modelling -Scheduling and the management of resources -Experiences managing or helping to manage onshore and BPO staff
If I said regression and forecast what would you tell me?
How did I hear about the job? What experience do I have in high growth volatile environments?
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