How would you design the onboarding process for new customer experience representatives?
Manager Learning And Development Interview Questions
536 manager learning and development interview questions shared by candidates
What if you had an employee that pushes back and disagrees with your training method?
Lets put this in context: i was asked to put together a high-level presentation - with VERY little time - the BBC does nottake into account peoples personal circumstances - was asked to present to a relatively senior adience in a TINY room - with no presentation facilities nor the option to use notes or other presentation tools. Great start! Frankly the whole session was an idea shopping session (how do we manage to achieve DG edicts!) or convoluted...asking for ways to sole deeply ingrained and institutional issues - if you answered correctly that, without understanding the causal internal factors for certain issues, you could create the most amazing learning program - however it may have minimal impact. Questions generally were awful.
How would you standup this program
Tell me about a time when…
Describe a challenge you had and how you handled it.
Why did I apply to work at Hard Rock?
Provide experience leading new hire orientation and company training
In a condescending tone: Hmmm, Aren't you worried it comes off negative that you've only been at these other company's for such short times? Quite honestly, I would be. What was your salary at your last company? Her: Do you have any questions for me? Me: "Yes, I've done a little research, but what other companies are under the Ross brand, I've always thought "XYZ" was associated with Ross, but I didn't find any information to confirm that. Her: "Oh, wow. I would have thought you would have done your homework and came prepared…"
How would you foster an environment of diversity and inclusion?
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