Tell us why you moved from your previous employer
Manager Customer Service Interview Questions
2,592 manager customer service interview questions shared by candidates
Questions around my skillset
How do you think the product works?
How were they (according to me) training poorly at my then current job? (this was following something I had said earlier)
Describe a situation when you needed to kindly decline a customer request and re-set their expectations
Give them a report and findings of their products via self testing..
Do you know the area we are hiring for?
No tough question, other than getting over the shock of the misleading recruiting strategy.
What I knew about electronics. About my work expectations
Questions about my experience at a job that was prior to my recent one so had to recall the position challenges from 4 years ago. Could do it but was not easy.
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