There were not unexpected questions. Just be prepared to answer "Tell me a time when you.." questions.
Management Training Interview Questions
921 management training interview questions shared by candidates
Describe how you interact with diverse people/your communication style
Describe a time when you had to deal with an angry customer.
Tell me about a time that you have really liked a managers style and tell me a time that you have disliked a managers style.
How did you deal with a difficult customer?
How did I hear about this position?
All of the questions were fairly basic, experience, difficult situation you've been put in, etc.
The interview was more conversational than full of questions. But it did include your typical customer service questions.
Tell me about a leadership role that you provided to your employees.
Give me an example of a time when you convinced a customer to buy something they didn't want or need.
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