Your strengths and weaknesses and seek examples of past success and failures
Liability Claims Representative Interview Questions
454 liability claims representative interview questions shared by candidates
Tell me a little bit about yourslef?
All generic situational questions to see how you resolve conflict i.e. You are negotiating a claim with a customer and not getting anywhere and they ask to just deal with your manager directly instead of you how would you handle that.
Recount a time you faced a difficult situation in the workplace.
How have you handled a customer who had a negative reaction to your call?
Experience
What do you know about Progressive and why do you want to work for Progressive?
I didn't really get any out of the box questions
Why do you want this job and your background is in accounting?
WHY do you want to work in a call center and be tied to a phone for 7.5 hours a day? Are you ok with not moving?
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