Tell me about a time when you... whatever you can imagine - ?
It Support Engineer Interview Questions
886 it support engineer interview questions shared by candidates
What is PING? Explain what TCP is and its layers
what is STP? after answering that how the root bridge is selected? 2 what is arp and command for that 3 any command that i know for cisco switches 4trace route functionwhat is it used for 5 How to troubleshoot group policy 6 difference between group and domain 7 DORA and DHCP 8 What does lease do in DHCP 9 what is sticky port 10 give a reference to a time when you helped your colleague and the outcome 11 how do you prioritize the tickets if you have lot of them. 12 whats the most difficult troubleshooting have you ever done and the outcome.
What is a host file? What is DHCP? What is DNS? What is a loop and how can you break a loop? Describe a time when you had to deal with hostility in the work place and how did you maneuver the situation? How do you see repositories in Linux? How can you delete a file in Linux?
Describe a time you had a difficult customer interaction and how you dealt with it? What was the outcome?
Describe a situation, where you needed to adjust your plan of action? Or in case of IT technical questions What is the OSI Model
1. Tell me about your IT background? 2. In a ticketing system, how do you prioritize tickets and projects when there's a lot of them; if they are [all] mission critical, how would you handle? 3. Tell me about a time when you had to take ownership/ accountability for work outside scope of job responsibilities 4. Do you know what PowerShell is? 5. If a group policy fails to update how would you resolve that issue? 6. Can you tell me the difference between a switch and a router? 7. What is the difference between TCP/UDP? 8. What are the layers of the OSI model (be ready to go through ALLL 7) …. And why it’s used 9. What is grep (think Linux)? 10. How to pull up system processes in Linux command line
OSI model and TCP/IP stack, common network protocols (DHCP, CDP, DNS etc.), common ports, ActiveDirectory, Linux commands
How did you solve something difficult simply?
What are the root dirs in Linux, what are their contents?
Viewing 731 - 740 interview questions