What is DNS? Describe debug process if customer can't access Internet.
It Support Engineer Interview Questions
886 it support engineer interview questions shared by candidates
A lot of questions haha
What kind of technical environment did you work in?
1. What is your current Status 2. Drivers Liscense 3. Willingness to relocate 4. Citizenship status 5. Understanding the style of answers needed on next interview STAR methodology aligned with Amazons principles
What is OSI Layers? What difference between TCP and UDP?
Usual interview questions. Full tour of the office and summaries or company culture, flexible working etc was provided. Remember job specific questions regarding how I would support users, how I would deal with scenarios e.g. a user with broken hardware or an awkward issue.
They cancelled my interview minutes before getting to this point.
1. Tell me about yourself 2. Why did you choose a career in desktop support? 3. Why are you interested in our company? 4. What is your troubleshooting process? 5. How do you start the OS in safe mode? 6. Which is more important between technical knowledge and interpersonal skills?
Questions about computer processing, hard drive, map and etc
Como solucionar una situación difícil?
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