Technical questions and how to solve problems
It Helpdesk Support Interview Questions
651 it helpdesk support interview questions shared by candidates
Insgesamt wurden zu mir und meinen Qualifikationen sehr wenige Fragen gestellt (s.o.). Es ging eher darum, wie lange ich vorhabe, beim Unternehmen zu bleiben, ob ich am Wochenende arbeiten kann und ob mir das nicht verhandelbare Gehalt gefällt.
Tell me a time when you had to deal with an angry customer and what did you do?
They were mainly looking for me to sell myself. Show you have customer service skills and that you are willing to learn and you will do ok.
How do you know that this is the job for you?
Any experience with setting up group policies?
Why you left your previous job? What is your salary expectations
How would you go about building a team?
Steps used to troubleshoot an issue that a user reaches out for. Any issue just basic steps to figure out the solution
Depending on the position you are applying and on what skills would be needed in that account.
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