It Helpdesk Interview Questions

651 it helpdesk interview questions shared by candidates

Users can't access the Internet. Check to see if the Proxy settings in IE and Mozilla are set to Automatically discover. then troubleshoot ipconfig commands from there after you've done the basic reboots on the pc and switch "If it's All Computers only"
avatar

Tier III IT Support Network Helpdesk

Interviewed at FastSigns

3.3
May 14, 2014

Users can't access the Internet. Check to see if the Proxy settings in IE and Mozilla are set to Automatically discover. then troubleshoot ipconfig commands from there after you've done the basic reboots on the pc and switch "If it's All Computers only"

Viewing 21 - 30 interview questions

Glassdoor has 651 interview questions and reports from It helpdesk interviews. Prepare for your interview. Get hired. Love your job.