In the technical interview, one of the scenarios I was put in a situation to help an employee who was an offsite employee. I was asked to fix his network, display, email and drive mapping issues.
It Helpdesk Interview Questions
651 it helpdesk interview questions shared by candidates
What do you think are the 3 most important attributes when on a support call?
If an employee came to you and demanded their issue be resolved NOW (obviously frustrated), how would you calm the employee and help to resolve their issue realistically? (This issue is something that cannot be resolved in a short period of time)
About Yourself?
"Describe yourself in three words."
The technical interview consisted of a lot of questions, ranging from/to these topics: Hardware Software Azure AD Group Policy GWS JIRA Confluence Slack Network Remote desktop services Remote management tools Mobile device management Certificates
former experince
what is your food in the kitchen
What Star Trek character are you most like?
Where do you see yourself in 5 years?
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