What would you do if someone called who couldn't connect to the internet / printer?
It Help Desk Technician Interview Questions
214 it help desk technician interview questions shared by candidates
Where have I previously worked? What roles did I have? How did I help my company advance? Where do I see myself in the future?
I was asked questions about my expectations and my abilities.
What do you know about the company Why do you want to work here Scenario in help desk if you had a low priority executive issue vs about cybersecurity issue from low level user
Basic network knowledge like IP, TCP/IP, protocols.
What type of animal do I see myself as ?
Questions about my personality and then given a test
Where do you see yourself in 5 years
Are you willing to travel to our various offices to perform your role?
How do you handle an angry customer?
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