port numbers and their respective protocols,kickback server and others,osi model,protocols on each layer,sliding window protocol
It Desktop Support Engineer Interview Questions
16 it desktop support engineer interview questions shared by candidates
Technical examination of the staff members' computers, specifically dealing with problems derived from software and hardware
Give one time when you ran into an angry end user and how did you handle it
What do you know about the organisation?
Asked about my expertise with various positions in IT.
IT Technology procedures, support scenarios, ITIL awareness, BAU SLA management
Why do you want to work for Frontier?
1. How do you rollback patch updates for 100 users? 2. A employee working from home is connected to Wifi but cannot access internet - Explain troubleshooting steps (in this he expects you to give a one particular step that will work ) 3. A employee can see all meeting schedules in outlook but one scheduled meeting is not getting reflected (explain the steps) 4. User in video conference room trying to mirror his screen but facing issues (explain troubleshooting steps) 5. there were many more scenario based questions
What do you do to keep up the trend in tech?
Where did you hear about us? Why do you want to work here? Why are you seeking to leave your current position? General questions regarding experience.
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