Can you tread water for 30 minutes.
Information Technician Interview Questions
139 information technician interview questions shared by candidates
None too difficult, fairly standard questions. You won't get 'why do you want to work here.' But things like 'tell me about yourself,' 'what's your strengths/weaknesses,' and specific skills required for the job which can be difficult to answer as specific tech tools aren't listed on the job description and interviewers won't always be knowledgeable enough to work the interview to fit the candidate's experience. It's a coveted employer so they probably don't need to.
The most difficult questions you may face are senario based. They will present you with a situation and ask for you to provide them a plan of action on how you would resolve it. In my interview, I was presented with the situation of our inbound call systems and agent time card applications going offline at the same time.
What is DNS, if you had multiple people requesting your services, how would prioritize to determine who you help first? What is an IP address? What is a VLAN?
Describe a previous job that you've had?
What is your IT experience
What would you do if a user called and said that their printer wasn't printing?
Can you make an appointment at 0815?
Describe how you handled a difficult customer/situation.
List in order of importance from most important, starting with 1, to least important: __A visitor enters __The Big Boss is giving you instructions __Your supervisor is asking you a question __The phone is ringing __An officer is having a difficult time with someone in the lobby (put after ph and visitor?) __It is lunchtime __A coworker has a question __(Some kind of work deadline—a report or research due) __(Can’t remember last item on list)
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