Asked various scenario-based questions and how I would respond.
Homes Interview Questions
66 homes interview questions shared by candidates
Can you list some traits about you that would help you succeed in this role?
Do you have a current Real Estate License? How long have you been licensed?
The homework assignment was not difficult at all if you have been in customer service before. It is all about maintaining a positive and upbeat manner using text, which can be tough for some people. I was able to integrate jokes while keeping with key CS points; empathy and support, and making the person feel that they are important. The interview was straight forward - we went over my resume and the interviewer wanted to know what my past support roles were and how they would integrate with Uber Support. Once we established that I had the tools they were looking for, along with some mild conversational banter (my interviewer was a very laid back guy), he told me they would get back to me ASAP; within 1-2 days. After a few hours, I sent a thank you to both the recruiting department as well as my interviewer, even though he did not give me his Uber email, it was not hard to figure out what format they used.
Interview questions related primarily to the personality test results. They glanced at my resume then set it aside. Not my idea of a substantive interview.
They asked questions about how to overcome objection with interest rates, people whoa re shopping on the fence, how would you approach clients as they enter the home, and what we knew about Richmond American Homes and the products they offered. Had we had any sales experience prior, etc.
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