Role Play: My iPhone will not turn on.
Home Agent Interview Questions
6,950 home agent interview questions shared by candidates
1. My email will not work, what do I do? 2. My device won't work, what do I do? 3. I have lost my pictures, what do I do? 4. I dropped my iPhone and it cracked.
Tell me about a time you had to complete a project without direct supervision?
I have forgotten my itunes password, how do I reset it?
I dropped my iPod containing a bunch of important pictures into a puddle. What can be done?
How would you troubleshoot wifi?
How good are you with people?
How do you deal with a customer who's having a bad day.
Q: What is an example of when you overcame a technological problem? Q: What challenges do you think might potentially present themselves from working in your home? Q: In what ways have you shown/received exceptional customer service? Q: How do you manage space on your phone so that you don't reach capacity?
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