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Helpdesk It Interview Questions
651 helpdesk it interview questions shared by candidates
Do you have experience with Office 365, Sharepoint, System Administration and Servers?
None
How will you handle irate customers?
Tell me about yourself? Why do you want to work here?
since it wasa helpdesk and support position,no detailed technical questions were asked and there were no unexpected surprises
The interviewer gave me very general questions, trying to gain understanding of my experience. The person was not prepared to conduct this interview, and was often the one asking me questions about IT basics (which is totally fair for her to do, none of this is her fault)
How would you prioritize incidents?
What experience do you have in IT?
How would you troubleshoot a network issue?
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