Dealing with senior staff, how am I at it, can I maintain a professional demeanor on the phone with them even if I am frustrated by their call?
Helpdesk Interview Questions
1,767 helpdesk interview questions shared by candidates
Are you able to solve problems?
Do you like working with teams or are you a lone cowboy?
casus 1: een telefoongesprek waarbij iemand een nieuwe gsm zoekt, casus 2: een telefoongesprek waarbij iemand zijn pakje niet aangekregen heeft.
introducer my self
Asked knowledge based questions regarding current technology
How would you handle a difficult client?
how many states in United States ?
Described several helpdesk situations and asked me how I'd react to those.
What's my favorite/least favorite thing about the job?
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