Why should we hire you in this position.
Helpdesk Agent Interview Questions
1,766 helpdesk agent interview questions shared by candidates
The owner asked me how I would handle an upset or angry customer.
Have I provided remote support in the past
I was asked about php or sql databases
What do you know about OSI Model?
They ask one question pretty consistently- "if you find that a computer has a virus, what is the first thing you should do?"
Why are you the best candidate for this position?
How do you handle irate customers?
About myself
Tell us a bit about yourself?
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