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Helpdesk Agent Interview Questions
1,766 helpdesk agent interview questions shared by candidates
Describe some troubleshooting steps you would take if a client reports they are not able to establish any network connectivity.
What ticketing systems have you used?
How would you troubleshoot a remote office where the internet is down and the Brokers need to get to work trading stocks and bonds ect. What would you do?
What would you do if a user says that they are unable to log into their laptop
Tell me about your self
Historia de la empresa, hobbies, innovaciones...
Preguntas genericas como que es un modem
Active directory, File share, Group policies
About my relevant experience within similar roles.
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