Basic stuff like have you worked in IT before?
Helpdesk Agent Interview Questions
1,766 helpdesk agent interview questions shared by candidates
What would be your first step in troubleshooting a network issue?
Why Bloomberg? Why do you want to work with us? What do you know about Bloomberg? Why should we hire you? Strength and Weaknesses? Tell me some challenging roles or experiences you had in the past. Most are some basic interview questions.
How do you prioritize and manage multiple tickets under pressure?
who is the president and who is the Vice president ?
Do you have any experience with remote desktop software?
Rank what is more important to you, empathy, accuracy, speed, technical.
How do you handle stress ?
Typing skills, communication
how would you handle an angry customer
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