How would you fix an issues with files not displaying properly with this software
Help Desk Support Technician Interview Questions
1,235 help desk support technician interview questions shared by candidates
There were no technical questions, or really even behavioral questions. There was a small 15 question test and something like a 150 question personality test to be completed online to see if you know how to google and are going to be at work on time. The interviews were more of a tell me about your resume, certifications, and class work. When talking with the supervisor we discussed phone operating systems and why we disliked one or preferred another.
What is one goal you have if you were to start here Stefanini?
Questions were repeated for second recruiter, total waste of time as job was offered when skills, experience, and requirements were matched 100%, gave bogus excuses
Q: Do you have a clearance
How do you deal with a difficult customer or client in the Help Desk
No questions were asked of me.
What is the Color of an RJ45?
My experience with customer care
How do you handle a frustrated client?
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