I did not write down any of their questions.
Help Desk Support Analyst Interview Questions
3,949 help desk support analyst interview questions shared by candidates
How do you handle an upset customer.
I was given a tour of their Campus, if I knew I would come 15 minute early but I was on time, so they had to cut the tour short and go straight to my interview with a panel (a man and a woman) interviewed me. What is something your friends will say you are good at and something you aren't good at? they ask me questions about my resume and my past experience
Tell me a time that you went above and beyond for a customer........ What do you know about Best Buy and Geek Squad?
They made sure to ask me technical questions.
They wanted to make sure I was capable of multi-tasking.
In an environment with limited support and working alone, how would you proceed in solving an troublesome issue.
Typical situational interview questions
There was not a difficult or unexpected question.
They are basic questions and the positions are usually filled by friends and relatives of those already working there. Big nepotism.
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