If a computer fails to boot to windows, how would you go about diagnosing the problem?
Help Desk Support Analyst Interview Questions
3,949 help desk support analyst interview questions shared by candidates
How would you bring a laptop back to life that seems to be dead.
Your basic interest?
what is a ip address
What is DNS?
I was asked for a pun about a pig, which is a very difficult question to answer when you're not expecting.
How would you handle no stop calls in the que, and remain positive to each individual who may have similar questions as the previous caller.
What are some of your strengths/weaknesses Scenario questions (ex: If you were faced with an angry customer how would you handle the situation?)
What sets you apart from other applicants. I am still in the process of interviewing.
Tell us how you handled a difficult customer/situation in the past.
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