First to talk with Hr and then an test.
Help Desk Representative Interview Questions
3,949 help desk representative interview questions shared by candidates
Tell us about a time when you solved a problem for a customer.
what is DNS, DCHPS, Share and local connections, and
Someone recently changed their AD password and now they are not able to send email, what do you do?
Imagine you were in a downstairs basement, with access to the light switches that switch on/off 3 bulbs upstairs. Now, you need to know which bulb belongs to which switch, but you can only go upstairs once. How can you tell which light switch downstairs belongs to which bulb upstairs?
what interests you in the role
Basic computer competency and literacy questions.
Do you consider yourself a lucky person?
Technical Question: What is a frame? What is a packet?
What kind of services would you provide for your business?
Viewing 3751 - 3760 interview questions
See Interview Questions for Similar Jobs
Customer Retention SpecialistCustomer Retention RepresentativeClient Success RepresentativeSupport RepresentativeClient Support RepresentativeCustomer Retention AgentCall CenterRetention Customer Account ExecutiveTechnical Support RepresentativeHelp DeskClient Success RepHelp Desk AgentRetention RepresentativeDirector Customer RetentionCustomer Relations RepresentativeTech Support RepresentativeCall Centre AgentCustomer Retention