How do you explain a complex technical answer?
Help Desk Interview Questions
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q: tell me about your most frequent role
Previous Experience related to this role
Name? Change? Salary?
Me perguntaram qual o nível de experiência com relacionamento com outros departamentos.
Porque quer fazer parte do time ?
Por que saí do meu último emprego.
We expect our agents to meet an SLA of 100 calls per shift, do you think you can do that?
The question that tested your knowledge of exactly how GPS works and a practice troubleshooting excercise
experience with ticketing systems , RSA and Active directory
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