Where do you see yourself in 5 years
Help Desk Agent Interview Questions
3,949 help desk agent interview questions shared by candidates
They asked me how I would handle a generic customer support phone call. In this case, a user not having Internet access.
What's DNS?
Most of the questions were about techical skills. Also a couple about salary expectations.
General experience based questions based on own experience
About help desk topic nothing hard, when you been doing it all your life.
Asked questions about your job ?
how many balloons would it take to fill this room?
Put it like this-- Be one part creative, another part knowledgeable in troubleshooting scenarios, and you'll do fine.
I was asked to do a different job than what the one I applied for was.
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