How do you feel about customer service.
Health Plan Interview Questions
51 health plan interview questions shared by candidates
What experience do you have with health insurance? What do you know about Medica? What call center experience do you have? Are you comfortable talking to people who may be upset or angry? How many calls per day did you take at your last call center?
Rational reasoning and Excel-based questions
Do you have experience with sales?
Tell me about the most difficult project you have worked on.
What is your weakness?
They asked me about a recent book I read. I've heard that question can be asked but I did not expect it here. I think that they had already decided they were not interested so they were passing time with this question.
Describe a time where you gone above and beyond for a customer.
Why are you applying to work at medica?
Why do you want to leave your current employer?
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