Guest Services Representative Interview Questions

1,261 guest services representative interview questions shared by candidates

1. Why Virgin 2. Why should we pick you 3. Name a time you had a difficult coworker and how did you Handel it 4. How was the culture of your last job and what would you change 5. One word your last employer would use to describe you 6. Name a time you were NOT able to help a customer
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Guest Services Teammate

Interviewed at Virgin America

3.9
Dec 30, 2015

1. Why Virgin 2. Why should we pick you 3. Name a time you had a difficult coworker and how did you Handel it 4. How was the culture of your last job and what would you change 5. One word your last employer would use to describe you 6. Name a time you were NOT able to help a customer

Many "what would you do in the following situation" questions What kind of paperwork are you used to doing at past jobs? (Inventory, cleaning lists, drawer balancing etc" Describe a past encounter with an angry/dissatisfied customer and tell me how you turned the situation around. Describe yourself in 5 words Are you wiling to be cross trained in different sections of the store? Saying no will almost definitely make you lose a job offer. They will ask you what you want your pay to be, don't be ridiculous or they will not offer you a job. Why do you want to work for Specialties? I got asked this by each manager, sigh. Thoroughly convince them you want the job for the environment and the company, not the pay.
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Guest Services Representative

Interviewed at Specialty's Cafe & Bakery

3.1
Jan 29, 2016

Many "what would you do in the following situation" questions What kind of paperwork are you used to doing at past jobs? (Inventory, cleaning lists, drawer balancing etc" Describe a past encounter with an angry/dissatisfied customer and tell me how you turned the situation around. Describe yourself in 5 words Are you wiling to be cross trained in different sections of the store? Saying no will almost definitely make you lose a job offer. They will ask you what you want your pay to be, don't be ridiculous or they will not offer you a job. Why do you want to work for Specialties? I got asked this by each manager, sigh. Thoroughly convince them you want the job for the environment and the company, not the pay.

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