The manager just told me about the job and asked if I was willing and able to do it.
Gate Agent Interview Questions
273 gate agent interview questions shared by candidates
What skills have you developed from you previous jobs?
How would you help a customer in need ?
When did you provide excellent service and what was the result?
Explain a time you had to do deal with an angry or upset customer. How did you handle it and how did it turn out.
Name a time when you had to change your priorities?
Give an example of a time where you were in a high stress or high pressure situation. What was the situation? What actions did you take and what were the results?
Not really unexpected questions.
To give an example of a previous experience dealing with a upset customer.
Discuss a time when you were asked to switch tasks or priorities at work with little to no notice.
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