What is your customer service philosophy?
Front Desk Coordinator Interview Questions
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Previous work/volunteering
Why are you interested in working with Massage Envy?
If you have a customer in front of you and a customer on the phone, which one would you help first?
Tell me about yourself. What makes you more qualified for the position over someone else? Do you work well as a team?
What do you know about massage envy? What is your customer service philosophy? What do you think of when you hear "sale's person"? Why do you think people get a massage? What is the most important thing to get across to the customer when answering the phone?
How would you handle an unhappy customer?
Previous sales history.
Sell me this air freshener
There was no mention at the time of this being a sales position, They ask of your customer service hisotry
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