Explain a time where you had to do something you didn't want to do? or something along those lines.
Floor Interview Questions
7,415 floor interview questions shared by candidates
How did you handle a difficult situation/customer? They asked twice in a different way each time which made it difficult when I only had one example in mind.
Do you have retail experience
Describe what you liked about your previous jobs.
Why did you apply to Kohl's?
What type of animal would you be?
(I'm going to list all the questions she asked) 1. tell me your name and talk about your employment history. 2. what makes a good work environment 3. Talk about a conflict with a customer 4. Describe a time when you had to cancel an appointment, how did you handle it. 5. How would feel about changing your priorities.
The interview was not as expected in a corporate environment. I had had previous retail experience and it was mostly focused on previous experience and my people skills.
What does good customer service mean to you?
What would you do if a customer approached you and asked you a question that was not your area of expertise?
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