During my last phone interview I was given a scenario in which I had to state how I would sell a customer one our products and services if they stated they already banked somewhere else, they felt like their bank treated them more than just a number and clearly stated they did not want to hear about our products and services.
What will you bring to the table that the next candidate won't?
What would you do if a frustrated customer wanted a refund on a fee, but it was against company policy.
How do you feel about calling people on a daily basis
What would make me good for Shipt
I am customer that walks into your local branch. What do you do as a banker to get me back to your desk?
Why do you want to work here
Name 3 muscles in the leg.
Do you have experience working in a call center?
It's towards the end of the month and you're not pacing to meet your sales goals. What will you do to ensure that you meet the goals required?
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