It has been seven years since I interviewed for employment. I have had interview for promotion and new positions, but they were internal. The most challenging question I was asked for a promotion to team lead: what was one negative situation that you had (with co-worker or prospective student), what did you do and how would you change it.
The questions really are not technical. Questions are more creative and requires nothing but common sense, critical thinking, and personal approach on how one address an issue to an employee, how one deescalate a situation, how one motivates an employee to be productive in a deadline-sensitive environment, what recommendations you would give someone who is already doing superb, and how you assist someone under-performing to exceed expectations, just to name a few. Every one has a different approach, mentality, and it all depends on how you present yourself in answering these questions. The questions are related to customer service and employee management particularly. It is all about your soft skills, because you got called for an interview assuming you already have the hard credentials in place (degree, experience in an academic institution, hardware and software skills). Just have fun and be yourself!
What are your strengths and weakness?
Tell me a little about your relationship with reading? Something like that.
How do people learn about the Institute of Reading Development?
How do you think that you did on the mock interview?
How did you prepare for this interview?
Are you available full time or part time?
"Customer/Interviewer" can't buy because it interferes with another summer activity.
Tell me about your previous jobs
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