Let's say that XYZ problem occurred on a large scale(roughly 10,000 people) how would you go about solving it?
End User Support Analyst Interview Questions
238 end user support analyst interview questions shared by candidates
How would you take into the account the utilising of ‘Computer Management’ in relation to the COVID-19 situation, particularly with employees working from home?
Microsoft are due to be changing their ‘Edge’ browser engine over to Chromium, how would we test our applications / systems in advance so we can be ready for the changeover?
2. If you are currently working, why are you looking to make a change? Is there something missing in your current position that you’d like to see in your next opportunity?
6. Do you have any experience with telephony devices? Examples: VOIP Phones, wireless phones, and headset installs.
Do you have experience with system patching and updates, such as Windows Updates?
Please describe your experience troubleshooting and supporting Microsoft 365 services like Outlook and Teams.
Tell me about your experience with identity and access management, specifically with services like Azure AD (now Microsoft Entra ID). Are you familiar with tasks like password resets and multi-factor authentication (MFA)?
Why are you changing careers? What are 5 things you are not? Tell me about a time you disagreed with a supervisor. (other interview Q's posted on Glassdoor also matched mine)
Where do you see yourself in 5 years?
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